FAQ

How long does delivery take?

Experience has shown that the delivery time is approximately 7 to 10 days. If our suppliers are very busy, delivery times may also differ. Due to the current circumstances caused by worldwide shortages, longer delivery times may occur.

At CremeVital.com, we attach great importance to being able to offer the consumer beautiful and special products. Not only quality is important to us, but also price. We try to keep the price as low as possible. This is done by sending the products directly from the supplier. This allows us to make huge savings on our storage costs. Our suppliers are represented all over the world. However, this means that it will take a little longer to get the products.

 

How can I contact you?

You can contact us on this email address: info@med-life.com

 

Can I track my order?

Your tracking number can be found in your tracking confirmation email you received. You can either follow the link or you can paste the tracking number to follow your shipment: https://www.yunexpress.com/

 

Why did I only receive one product?

We would also like to inform you that if you order several products in our webshop, they may arrive on different days because we work with several suppliers. This means that one package may arrive earlier than the other.